Description
Scale Computing HC3250DF Hyper Converged Appliance – Intel Xeon Silver 4215R Octa-core (8 Core) 3.20 GHz – 10 x SSD Supported – 9.60 TB Total Installed SSD Capacity – 768 GB RAM DDR4 SDRAM – NVMe Controller – 10 Gigabit Ethernet, 25 Gigabit Ethernet – Network (RJ-45) – 1U – Rack-mountable Features phone support service that helps you handle any mishaps 15 Minute – Phone Support service response time for better accommodation with maximum reliability 3 Year service duration to ensure maximum efficiency and precise results Keeps your system optimally maintained with a predictable total cost of ownership
FortiCare Technical Support helps thousands of enterprises get the most from their investments in Fortinet’s products and services. FortiCare Technical Support Service is a per-device support service, and it provides customers access to over 1,800+ experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24×7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.
Fortinet offers three per-device support options tailored to the needs of our enterprise customers: FortiCare Essential, Premium, and Elite. The newly launched Elite service provides 15-minute response times for key product families. Organizations have the flexibility to procure different levels of service for different devices based on their availability needs. Companies should also consider FortiCare Advanced Support and Professional Services.