Description
Arcserve Gold Maintenance – Extended Service (Renewal) – 3 Year – Service – 24 x 7 x Next Business Day – On-site – Maintenance – Parts & Labor Features parts replacement service for dependable efficiency with peace of mind On-site support provides fast and easy approach to solve the issues Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity Next Business Day – Parts & Labor service response time for better accommodation with maximum reliability 3 Year service duration to ensure maximum efficiency and precise results Provides reliable support to resolve all your technical issues Gold Maintenance includes next business-day on-site hardware parts replacement. Additionally, Gold Maintenance customers receive software upgrades and access to 24×7 phone, online and email technical support for all its original components, including Arcserve UDP software, Arcserve add-ons, Sophos Intercept X Advanced for Server, and the Appliance hardware. One, three and five-year subscription options are available for Gold Maintenance customers.