Description
Scale 4YR EXTENSION SUP HW AND SW SCALECARE 12L2Z59.04TP2-256 Features software upgrade service for dependable efficiency with peace of mind Provides reliable support to resolve all your technical issues Cisco® Software Support Service (SWSS) is a single offer that provides end-to-end support for your Cisco software applications. SWSS provides software maintenance, updates, and upgrade entitlement to help increase business value, reduce cost, and protect your investment in Cisco software products. Our award-winning technical assistance helps reduce disruptions to your application availability. To make sure you receive the most value from your Cisco software, SWSS has a required attachment minimum of 12 months. This integrated, easier, smarter, and more comprehensive service helps resolve issues quickly with the following:
- Access to the Technical Assistance Center (TAC) for software issues 24 hours a day, 7 days a week
- Major upgrades, minor updates, and maintenance for licensed software applications
- Access to ongoing innovation
- Access to online resources
