Description
HP I HP Care Pack Hardware Support Plus Defective Media Rentention – 5 Year – Service – Maintenance – Physical Parts Replacement service included to resolve your problems Physical service sub type offers great flexibility in scheduling work hours, locations and assignments with maximum dependability Next Business Day service response time for your convenience with maximum efficiency 5 Year service duration to ensure maximum dependability and accurate results Protects your investment and adds value with increased reliability HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.